Wednesday February 9
Hackers Hit More Top Web Sites
By Dick Satran

SAN FRANCISCO (Reuters) - Hackers pulled off a series of brazen attacks on major Web sites on Tuesday, leading to shutdowns at Buy.com Inc. (NasdaqNM:BUYX - news) and eBay Inc. (NasdaqNM:EBAY - news) after a similar assault hit Yahoo! Inc. (NasdaqNM:YHOO - news) the day before.

The attacks followed the same pattern, with a massive flow of automated Internet messages landing on the sites and swamping them with millions of messages, effectively blocking them to routine traffic. Other sites, too, appeared to be operating slowly, suggesting even more might have been targeted.

Late on Tuesday, online retailing giant Amazon.com Inc. (NasdaqNM:AMZN - news) also appeared to have fallen victim to an attack, according to Internet monitoring firm Keynote Systems Inc. (NasdaqNM:KEYN - news).

Hackers also did serious damage to CNN Interactive, which administers the Web site of Cable News Network, cnn.com, slowing content flow to a trickle for nearly two hours, a CNN official said.

Keynote, which tracks Web sites' speed and reliability, said it noted a sharp drop in Amazon's ability to let customers into its store and minutes later was able to enter only about 1.5 percent of the times it tried.

``Its inaccessibility looks very similar to what we saw with Yahoo and eBay and Buy.com,'' a Keynote spokeswoman said, adding that the exact cause of the failure was unclear.

Amazon's site appeared to be back up and running normally about an hour later. Amazon officials were not available for comment.

CNN Interactive spokeswoman Edna Johnson said hackers attacked the site from 7 p.m. EST until about 8:45 p.m.

``We were seriously affected. We were serving content but it was very inconsistent and very little,'' Johnson said in a statement. It was the first attack on the site since it was launched in August 1995.

By 8:45 p.m., the company's upstream providers had put blocks in place to shield the site from further attacks.

The Federal Bureau of Investigation in San Francisco met on Tuesday with Yahoo, the first to be hit. The government has bolstered its efforts to track down electronic crime on the Internet since e-commerce turned into a serious driver of the economy over the past two years.

``We are in a dialogue with Yahoo,'' a spokeswoman for the agency said. ``I can't comment further right now.''

The FBI had no immediate comment on the eBay and Buy.com situation.

The rapid succession of disruptions on a massive scale suggests that the same group was behind all of the attacks, said Chief Technology Officer Elias Levy, of Securityfocus.com, computer security information service.

``It would be very difficult to assemble this level of attack so quickly if it were a copycat,'' said Levy. ``That doesn't mean it couldn't happen. But to generate this level of traffic requires a lot of machines working together.''

By repeating the attacks, the perpetrators were raising the possibility that they would be apprehended, he said, but because their attacks could be directed from anywhere in the world they could be difficult to find.

The incidents have relied mostly on brute force, not obscure technology, to do damage. The hackers are simply inundating the commercial Web sites with so much traffic they can no longer operate. Yahoo's site was pounded with one gigabit, or one million bits of information, per second, or about what some sites handle in an entire week, at the height of Monday's attack.

The data were sent from ``zombie'' machines taken over by a single person or group of people from a remote location.

``The problem is to find the command center that's controlling all of the machines,'' said Christopher Klaus, chief technology officer of Internet Security Systems Inc. (NasdaqNM:ISSX - news). ''This is a nontrivial problem.''

The hackers avoid detection by jumping from one computer network to another to cover their tracks, and by immediately erasing any data that might identify them.

Yahoo, the biggest stand-alone Web site and the first to be hit, was almost completely shut down for over two hours on Monday, although the company said it expected no financial impact from the incident.

Yahoo, which generates much of its revenue through advertising, was able to reschedule ad spots. But since an estimated 100 million pages would have been viewed during the two hours the site was down, the company could potentially have lost as much as $500,000, analysts said.

Yahoo said the attack on its site had been narrowed to 50 Internet addresses, though computer security experts said that even with that number, it would take time to track any hacker or hackers with the skill to shut down Internet giant Yahoo.

The attack is called a distributed denial of service attack, a concerted move to inundate a site from many points. Since computer programs are used, a single person could launch the attack, although it seems to be coming from many points.

But investigators need to go behind the target computers to find the command center that directed the attack and Gordon predicted an answer would be elusive in the near future.

Buy.com became the second major site hit, as its operations were shut on what should have been a big day for the Internet shopping service, which completed a successful initial public stock offering and saw its stock nearly double in price from the $13 offer price. It closed at $25.125. eBay later reported it had been hit by ``a coordinated denial of service attack.''

Wall Street analysts have shown more tolerance for companies hit by outside hackers than those whose own systems have failed or whose data have been corrupted. Yahoo stock was up despite the raids, gaining $19.125 to stand at $373.125, in a day of strong trading in Internet issues.

But despite Wall Street's willingness to shrug off the shutdowns, security experts warned that the industry needed to deal with the issue or it would continue to disrupt the emerging e-commerce economy.

``This should remind us that the Internet is fairly new and fragile,'' said Securityfocus.com's Levy. ``E-commerce is growing faster than the building blocks underneath the Internet, and we have to go back and take a look at them.

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